Profile

• Experienced team and project manager. Capable of mentoring and assisting team members.
• 10+ years experience as Web/Software Developer and IT Specialist. Proficient in several programming languages including C#, C++, and Java.
• 6+ years of Information Security and Incident Response experience.
• Analytical problem solver with demonstrated leadership in a team-driven environment, and a proven ability to quickly absorb information and adapt to new environments.
• Skilled, customer-oriented communicator who can interact with all levels of technicians, programmers, engineers, business executives, and even high-profile clientele. Articulated with exceptional written documentation and verbal presentation capability.

Professional Experience

• 2018-Present
  Capital Benefit Group
  • Chief Security Officer (2023-Present)
  • IT Director (2018-2023)
  • Provide input and establish goals to drive the future of the company.
  • Develop and maintain company security policies to meet industry compliance requirements.
  • Build relationships with external IT vendors and service providers.
  • Perform security audits of network and systems.
  • Manage team software and hardware projects.
  • Assess team performance.
  • Provide training, support, and supervision to team members.
  • Interview, mentor, and train interns and new hires.
  • Research and deploy new software/hardware technologies.
  • Manage security of network, systems and information.
  • Manage virtualized environment and network communications.
  • Manage Linux and Windows servers and migrations.
  • Assist users with hardware and software related problems.

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• 2011-2017
  Syrila (EPK/CBS/DCB)
  • Senior Systems Engineer / Software Developer (2014-2017)
  • Network Administrator / Software Developer (2011-2014)
  • Plan and manage server related projects.
  • Research and deploy new software/hardware technologies.
  • Manage virtualized environment and network communications.
  • Manage Linux and Windows servers and migrations.
  • Manage setup of workstation and user moves.
  • Assist users with all hardware and software related problems.
  • Develop database applications for use by users.
  • Modify existing database applications.
  • Interview, mentor, and train interns and new hires.
  • Assist/train team members in new technologies.

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• 1997-2017
  Freelance (Self-employed)
  • Systems Engineer / Software Developer / Web Developer
  • Assist users with all hardware and software related problems.
  • Consult and assist in the ordering of hardware/software and necessary supplies for users' workstations.
  • Setup and support for home and small business networks.
  • Supply general Linux support.
  • Provide support for comparable/affordable alternatives to some application suites.
  • Design and develop web content / applications to meet needs of users.

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• 2008-2011
  Ingersoll Rand
  • Field Service Technician (CSC) (2011)
  • Field Service Engineer (2008-2011)
  • Assist users with all hardware and software related problems
  • Build and maintain images for workstations and servers
  • Manage setup of workstations and user moves
  • Manage helpdesk user support
  • Provide network administration/support for users, accounts and folders through active directory

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• 2009-2011
  Copiers Northwest
  • Database Programmer / Crystal Reports Designer
  • Assist IT members in SQL Server-related issues
  • Customize existing reports in acounting software (e-automate)
  • Work directly with management to create design standards for all reports
  • Design/Create new custom Crystal Reports for use in accounting software (e-automate)

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• 2007-2008
  University of Washington
  • IT Support Technician
  • Assist users with all hardware and software related problems
  • Build and maintain images for workstations and servers
  • Manage setup of workstations and user moves
  • Manage helpdesk user support
  • Provide network administration/support for users, accounts and folders through active directory
  • Support all Microsoft office suite and operating systems
  • Support a variety of user applications through Citrix Metaframe Client/Server
  • Provide project management

Education

Western Governors University, Salt Lake City, UT

Bachelor of Science Degree, Cybersecurity and Information Assurance

Master of Science Degree, Cybersecurity and Information Assurance

CompTIA A+ Certificate

CompTIA Project+ Certificate

CompTIA Network+ Certificate

CompTIA Linux+ Certificate

CompTIA Security+ Certificate

LPIC-1 Certificate

ITIL Foundations Certificate

SSCP Certificate

ECES Certificate

ECIH Certificate

CEH Certificate

University of Washington, Seattle, WA

Bachelor of Science Degree, Physics

Highline Community College, Des Moines, WA

Associate of Science Degree, Computer Science

C++ Programming Certificate

VB Programming Certificate

Skills Summary